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Grayco Heating and Cooling: Quality and Service

Grayco Heating and Cooling: Quality and Service

Tim and Julie Gray began Grayco Heating and Cooling 36 years ago, and have been based out of Danvers, IL for the last 26 of those years. The heating and cooling company repairs existing furnaces and air conditioners and installs new ones as well. They are an authorized AMANA dealer. The local company is an entirely family-owned business. Tim is the chief engineer and Mason and Michael are the HVAC service technicians. Mason and Michael are the ones who service and install all of their units. Julie is the office manager and answers the phones, oversees the scheduling, and handles payments and financing.

I had the opportunity to discuss the family business with Julie Gray, and was able to learn a lot of great information about the business. Julie discussed her favorite memory, stating “My favorite memory cannot be singled out; we here at Grayco are proud to be able to help other families in Danvers and the surrounding communities.” Grayco’s services are well received by the community, with nothing but excellent reviews that can be found on the company’s Facebook page. The reviews state that Grayco’s employees have great customer service and are very knowledgeable. All employees at Grayco are factory trained. 

One sentence that Julie would want any customer to know is, “We are a family-friendly business that provides excellent customer service along with quality and service you can trust!” Grayco has a customer satisfaction guarantee. The business serves residential clients with a variety of solutions that will save the customer money. Their website states that “The Grays believe that a reputation as an honest and reliable business is the recipe for success.” With ratings like Grayco has, it is apparent that the 36-year-old business will be serving Central Illinois for many generations to come. 

Grayco’s website is www.graycoheatingandcooling.com, and their Facebook page is “Grayco Heating and Cooling”. The business can also be contacted through phone at 309-963-2005 or 800-205-4005, or through the address- PO Box 701 Danvers, IL.  

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